7 min read
How to Stay Under Shopify's 1% Chargeback Threshold
What the 1% threshold means, how to calculate your ratio, and the prevention and dispute tactics that keep you safely under it.
Read guide →ChargeGuard Guides
In-depth articles on chargeback prevention, dispute response, and protecting your Shopify Payments account — written for merchants who want to stay below the thresholds that matter.
8 min read
How to Win a Chargeback Dispute on Shopify (Step by Step)
A practical, step-by-step playbook for responding to and winning Shopify chargeback disputes.
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Visa & Mastercard Chargeback Reason Codes Explained
How Visa and Mastercard chargeback reason codes work, what the categories mean, and how to respond to the most common ones.
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Friendly Fraud: What It Is and How to Fight It
What friendly fraud is, how to tell it apart from real fraud, and how to prevent and win these disputes.
Read guide →6 min read
How Long Do You Have to Respond to a Chargeback?
How long you really have to respond to a Shopify chargeback, where to find your exact deadline, and when to submit.
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